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Policies

Complaints

ARRANGEMENTS FOR DEALING WITH COMPLAINTS

Arrangements for the “Consideration of Complaints” in respect of the National Curriculum have been approved by the Education Committee in response to Section 409 of the Education Act 1996. In the first instance all complaints about the School (or a member of staff) must be discussed with the Head Teacher, and the more formal “Complaints Procedure” can only be used after this discussion has taken place.